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Crm Support Analyst

Apply now Job no: 497826
Work type: Permanent - Full Time, Permanent - Part Time
Location: Perth, Melbourne, Sydney, Adelaide
Categories: Information Technology

  • Build on your experience with supporting and developing sustainable CRM solutions
  • Training and certification will be provided to grow your skills
  • Flexible working options, based out of one of our capital city offices
  • Permanent, part or full-time position

About Us:

With an owned and contracted generation portfolio of around 3,000MW, Alinta Energy delivers an essential service to over one million combined electricity and gas retail customers in Australia. We employ around 700 people throughout operations across five of Australia’s six states as well as New Zealand. With a decades-long history in Australia as an energy generator and retailer, we’re proud to deliver for our customers.

We’re determined to make energy more affordable and we are committed to securing an energy mix that delivers on this challenge. This includes working to deliver 1,500MW of large-scale renewable energy by 2025 as well as delivering innovative and lower-emissions energy solutions for major industrial customers.

About the Role:

We are looking for an experienced CRM Developer to build relationships with stakeholders to ensure system solutions are designed and delivered effectively and meet the requirements of the business. The successful applicant will provide knowledge on standard CRM capability, support and evolve current customisations and develop sustainable solutions that enable the Alinta Energy Retail Business Unit.


  • Working collaboratively with business stakeholders & IT delivery teams
  • Support and enhance the MS Dynamics CRM and Power Platform applications
  • Designing, building, verifying, unit testing & documentation of moderately complex technical solutions
  • Analysing, investigating and resolving application incidents and problems
  • Providing rostered on-call, afterhours support

Skills & Experience:

  • Experience developing and designing applications – Microsoft Dynamics 365 CE and Power Platform
  • Experience with software development lifecycle activities
  • Experience with Agile delivery methodologies advantageous
  • Tertiary level qualifications
  • Technical capabilities in the following:
    • Microsoft Dynamics 365 CE/CRM
    • SQL
    • .NET (C# .NET, ASP .NET)
    • Javascript
    • Microsoft SQL Server Integration and Reporting Services advantageous
  • Fit-for-purpose communication skills, both written and verbal, directed to end-users and IT employees, at all levels of the organisation.

Perks & Benefits:

  • Flexible work options
  • Staff Energy Offer
  • Employee Referral Bonus
  • Salary Packaging options
  • Full access to Headspace Application
  • Salary continuance insurance
  • Employee Assistance Program
  • Purchased leave
  • Community volunteer leave
  • Access to LinkedIn learning

Let’s spread the positive energy together…

Our Mission:

It’s an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and we’re committed to a culture that’s focussed on being better at providing great service externally and internally.

At Alinta Energy, we’re constantly striving to do better. Whether it’s lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.

About You:

This is a great opportunity for an experienced CRM Developer who is looking passionate about continuous improvement and contributing to the effective operation of the business. 

Apply Now:

Click “APPLY” to submit your application

Alinta Energy is a Circle Back Initiative employer – we commit to respond to every applicant.

Please note that if your application progresses you will be required to complete background/pre-employment checks. These checks may include but are not limited to - right to work/immigration checks, reference checks, criminal background checks, checks, qualification checks and additional finance checks for finance related positions. Alinta Energy takes the safety and wellbeing of our people seriously. We require employees to be fully vaccinated against COVID-19 to be able to attend our workplaces

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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