Account Manager
Job no: 501007
Work type: Permanent - Full Time
Location: Perth
Categories: Customer Service, Sales
Full time position based in Perth CBD
Work with a high performing team in a collaborative and supportive environment
Demonstrate your sales experience when engaging with businesses.
The better way forward
As one of Australia’s biggest energy retailers, with over 1.1 million customers, we have big plans for how we’ll help transform energy in affordable and sustainable ways over the coming years. It’s a genuinely exciting time for us, and it means we can offer opportunities to do work that makes everyone’s future better.
Your part in it
This role is critical in fostering customer loyalty and attracting new business in the small to medium enterprise sector by actively cultivating relationships and efficiently managing customer interactions.
What you’ll get out of it
We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.
What you’ll put into it
Proactively manage a portfolio of accounts primarily through phone and email interactions, achieving predefined targets for customer retention
Drive the development and expansion of new business by engaging in cold calling, responding to warm leads, and conducting face-to-face sales, ultimately achieving sales targets
Demonstrate a robust customer service orientation, adeptly addressing and resolving customer queries with efficiency and providing timely
Sales administration, including performing administrative tasks associated with sales contract renewal
Collaborating with the billing team to guarantee a high-quality, customer-focused end-to-end management of sales and billing processes.
What you’ll bring to it
Proven sales expertise with a track record of surpassing targets, multitasking and a strong attention to detail
B2B experience in converting cold and warm leads via outbound tele-sales and face to face
Robust skills in negotiating contracts and prices to secure optimal outcomes for the business
Sound working knowledge of Microsoft Outlook, Excel, Powerpoint and Word
Experience with Microsoft Dynamics 365 (CRM) desirable.
Showcase your sales experience and interact with small to medium businesses!
Like what you’re seeing?
If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.
We look forward to hearing from you.
Click ‘Apply’ to submit your application.
Closing date: 17th of January.
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Advertised: 19 Dec 2024 W. Australia Standard Time
Applications close: 17 Jan 2025 W. Australia Standard Time
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