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Operations Analyst - Commercial

  • Melbourne, VIC, Australia
  • Max term - Full Time
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  • Execute product and pricing readiness across a key Commercial portfolio
  • Use Excel, data validation and problem solving to strengthen BAU controls
  • Enjoy hybrid flexibility | Energy Discounts | Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

We understand that flexibility matters when considering your next role. Let us know your requirements, and we’ll carefully consider how we might accommodate them.

Ready to make a real impact?

 Join our Commercial Mass Market team as an Operations Analyst and help execute the BAU governance and operational control framework across the Commercial portfolio. In this 18-month contract, you will support product and pricing initiatives, validate market readiness activity, coordinate regulatory reporting and help stabilise changes after go-live. You will work closely with Product, Pricing, Delivery, Compliance, Digital, Technology, Billing and Customer Operations stakeholders to identify risks, solve operational issues and improve repeatable ways of working.

As part of a newly established team, you'll have the opportunity to help shape processes, strengthen governance frameworks and drive continuous improvement initiatives across the Commercial function. This is a hands-on role where your ability to analyse data, manage stakeholders and identify operational risks will directly support successful product and pricing launches, regulatory compliance and a seamless customer experience.

Why you’ll love working here

At Alinta Energy, we’re taking real action to deliver reliable and sustainable energy for Australia - and that practical approach runs through everything we do. You’ll get clear direction, genuine flexibility, and the support you need to grow, all while working on projects that make a lasting difference. We’re big enough to create impact, but small enough that your ideas and effort will always be seen.

There are plenty of other great benefits of working for Alinta Energy, including flexible working, energy discounts, an Employee Assistance Program (EAP), a paid volunteer day each year, fully stocked kitchens, and lots more.

What you’ll do

  • Support product and pricing changes, including configuration updates, datafile preparation, validation and publishing activities.
  • Validate pricing and product configuration accuracy before release.
  • Coordinate BAU updates resulting from tariff movements or product changes.
  • Prepare, validate and coordinate regular and ad hoc regulatory reporting submissions.
  • Monitor BAU controls, track incidents and recommend practical control improvements.
  • Investigate operational issues, identify root causes and support continuous improvement initiatives.
  • Partner with key stakeholders to support market readiness and post go-live stabilisation of product and pricing changes.

Your experience

  • Experience in Energy Retail, Product, Pricing, Commercial Operations or a similar operational role.
  • Strong analytical and problem-solving skills, including root cause analysis.
  • High attention to detail and ability to manage competing priorities while maintaining quality.
  • Understanding of operational risk, incident management and production support processes.
  • Advanced Excel capability, with SQL, pricing, tariffs or regulatory experience desirable.

Please note this role requires full working rights within Australia.

This role is best suited to a detail-driven analyst who enjoys working with data, validating operational changes and solving issues in a complex energy retail environment. You will bring strong stakeholder management, practical problem solving and the ability to keep quality high through peak delivery periods.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Click ‘Apply’ to submit your application.
Closing date: Monday 24th August 11.55pm AEST

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